We prepare Pulse submissions for the trades CBRE portfolios rely on — electrical, plumbing, HVAC, fire services, cleaning, landscaping, painting, handyman and facilities maintenance contractors, across every state and territory.
CBRE Pulse Contractor Compliance Help
What Is CBRE Pulse?
Pulse (you may also see it as Pulse Connect) is CBRE’s contractor prequalification and compliance system for its managed property portfolio across Australia. Before CBRE facility managers can engage you — and before existing contractors keep receiving work orders — Pulse requires company registration, a safety prequalification assessment of your WHS documentation, current insurances at required cover levels, trade licences, and SWMS matched to the services you deliver. Expired documents flag you as non-compliant automatically, and work orders can stop.
The assessment isn’t a box-tick. Your documents are assessed by Greencap, who administer Pulse on CBRE’s behalf, against applicable WHS/OHS legislation and the standards CBRE sets for its portfolio. Generic templates and out-of-date SWMS are the most common reasons contractors fail or stall.
Marked Non-Compliant in CBRE Pulse? What It’s Costing You
If CBRE sites are part of your regular week, a lapsed Pulse status doesn’t send a warning — the work orders just stop arriving. Here’s how it plays out:
- Work orders can stop being issued — and you may only find out when the phone goes quiet
- Site access can be refused at induction
- A competitor who is compliant picks up your sites
- Getting reinstated takes longer than staying compliant would have
Most contractors don’t lose CBRE work because of poor workmanship. They lose it because paperwork expired while everyone was busy on the tools.
Why Choose iHSEQ
- Fixed fee, quoted upfront — no hourly surprises, and the price quoted is the price paid
- 1-business-day call-back guarantee
- 50+ management systems developed over 10+ years — many taken through to ISO certification by accredited bodies — across electrical, plumbing, HVAC, cleaning, civil and maintenance trades
- One consultant start to finish, who does the work personally
- Sydney-based, servicing every state and territory
Already Registered but Non-Compliant? We Reinstate Lapsed Compliance
Already registered but marked non-compliant? Reinstating lapsed compliance is routine work — usually expired insurance certificates, outdated SWMS or unanswered assessor requests. We identify what’s flagged, fix it and resubmit.
Fixed fee $650 + GST ($715 inc. GST) — the price quoted is the price paid. Covers Pulse registration and submission for a single business entity and trade scope. Multi-trade or multi-entity registrations are quoted upfront — still fixed, still no surprises. With your insurances and licences on hand, our documentation and submission work is typically done within days — assessment turnaround then sits with the scheme.
Any registration or assessment fees charged by the scheme (administered by Greencap on CBRE’s behalf) are separate and payable to the scheme operator — we’ll confirm what applies to your trade before you commit. Prefer to buy now? Our fast-track service is available in the store.
WHAT WE DO
Facilities contractors rarely deal with just one platform. If your clients also require CM3, Avetta, Rapid Global or LinkSafe, ask about our multi-portal fixed fee — one documentation build, every platform covered. And if repeat prequalification costs are becoming a business case for something stronger, ISO 45001 certification covers the bulk of what every scheme assesses — and opens tender doors the portals can’t.
Our services
Questions?
Request a call-back to get a quick free analysis of your business today!